CTSOL offers you the InSight video remote interpreting (VRI). This service empowers you to provide outstanding service and exceptional care, on-demand, to the Limited English Proficient and the Deaf and Hard-of-Hearing through The Power of SightSM.

One-touch access to trained professional video interpreters facilitates full understanding through spoken and visual communication to reduce the risk of misunderstanding by capturing body language and facial expressions to read visual cues.

InSight Video interpreting:

  • Improves productivity
  • Enhances your image in the communities you serve
  • Builds loyalty
  • Increases revenue
  • Helps to comply with laws and regulations

How to Use Video interpreting:

  • For all Mac products such as an Iphone, Ipad or Macbook notebook, download the free app and install it
  • For all Android phones and Windows or Chrome laptops or for any other Operating software, we can use it via the Chrome browser
  • Launch the Chrome browser or the App and activate the device and service using an activation code. This step is a one time process
  • After activation, you will now be able to access interpreters in over 30 languages. We add new languages to this mode continuously.
  • The live interpreter would greet you and verify your access code and starts providing the service you need
  • If required, the interpreter would also make an outgoing call to connect to the client
  • For using this service effectively, you would need access to high speed internet and a device that has both a camera and microphone to enable video conferencing.