CTSOL, in partnership with a world's leading phone interpreting provider, offers phone interpreting solutions. You can dial from any phone and be connected to an interpreter within seconds. This service is available 24/7/365. There is no need to call and schedule an interpreter. Just call the toll-free number whenever you need assitance with an LEP client.

  • Dial the provided toll-free telephone number
  • Provide basic account information and identify the language
  • Connect to an interpreter within seconds
  • Our interpreter can dial an outbound call to connect your LEP (Limited English Proficient) client if needed
  • Customizable process streamlines your call flow, improves efficiency, to meet your specific business needs

Direct Response

  • Provide LEP callers with a dedicated, direct to you, toll free telephone number
  • LEP caller is greeted in-language, and then paired with an interpreter before your phone even rings, saving time and increasing productivity
  • Improves the in-language client experience - perfect for appointments, consults, community outreach, hotlines and more

Deliver Effective Communication of the Spoken Word

Providing affordable language services using phone interpreting helps you to:

  • Build LEP satisfaction and loyalty
  • Comply with applicable laws and regulations
  • Reduce staff frustration
  • Increase productivity
  • Reduce your costs
  • Maximize your budget and revenue